Returns & Refunds policy

At Edvision Consultants, we are committed to providing transparent and fair services to all our clients. Our refund policy is designed to clarify the conditions under which you may request a refund for consultation or admission services.

1. Consultation Fees

• Free Initial Consultation: The first consultation session is free of charge and non-refundable as no payment is taken.

• Paid Consultation Packages:

  • If you cancel your paid consultation within 24 hours of payment and before any service has commenced, you are eligible for a 100% refund.

  • If our consultant has already started working on your application or provided guidance, a partial refund may be issued after deducting the cost of services already rendered.

2. University Admission Services

• Application Submission Support:

  • If you request a refund before your application is submitted to any partner university, you may receive a partial refund, less administrative fees.

  • No refund will be issued after your application has been submitted, as our service obligation is considered fulfilled.

• University Rejection:

  • If your application is rejected by all selected universities despite meeting the minimum academic and eligibility requirements, we may offer a partial service credit or support you with a second round of applications at no extra cost.

• University Offer Withdrawal (Student-side):

  • If you voluntarily withdraw your application after an offer is issued, no refund will be granted.

3. Visa Assistance (if applicable)

• If your visa is refused due to a genuine error or negligence on our part, we may offer a 50% refund of the visa support fee or assist you with reapplication free of charge.

• If the refusal is due to inaccurate or false information provided by the applicant, no refund will be issued.

4. Refund Request Procedure

To request a refund, please send an email to akhan@edvisionconsultantspk.com with the following details:

• Full name

• Date of payment

• Service(s) purchased

• Reason for refund request

All refund requests are reviewed within 7 working days. If approved, refunds will be processed using the original payment method within 10 working days.

5. Exceptions

• Refunds will not apply to third-party costs such as application fees paid directly to universities, translation services, courier charges, etc.

• Promotional or discounted services are non-refundable.

Contact Us

For further questions or clarifications, contact us at:
📧 akhan@edvisionconsultantspk.com
📞 +92 312 1088541